COVID-19 Testing

Updated 8/10/2020

Can I get a COVID-19 test at Alivio Medical Center?

Alivio patients and non-patients are eligible for testing. Testing will be done at the following Alivio clinics:
(Please note hours may vary dependent on community happenings)

Morgan Clinic: 966 W. 21st Street, Chicago Parking Lot
Testing Hours: Mon – Sat 8:30 am – 12:30 pm or until capacity is reached

Berwyn Clinic : 6447 Cermak Rd., Berwyn Parking Lot 
Testing Hours: Mon – Sat 10:00 am – 6:00 pm or until capacity is reached

Do I need an appointment to get a COVID-19 test?

No appointment is necessary. However, if you require an appointment, you can call 773-254-1400 to schedule.

Where should I go for my test?

You can locate one of our greeters and they will be able to assist you. If not in a vehicle, you may also go to the main entrance and the screeners at the door will direct you. Please continue abiding by appropriate social distancing and face covering guidelines as you wait for assistance and testing.

What is the cost of a COVID-19 test?

There is no cost for uninsured patients or for insured patients who are in-network with an Alivio provider. If you receive a bill, please contact us immediately so we can appeal or waive the charge. Patients who are out-of-network may still get a test at Alivio, but they may receive a bill for these services. Your insurance company will be able to tell you if Alivio is in your network. Remember: any person in financial hardship can call our billing department to request assistance.

Do I need a doctor's referral to get a COVID-19 test?

No referral is needed.

Do I need to bring any documents with me for a test?

Patients should bring their photo ID (driver's license/state ID, passport, matricula) and insurance card, if they have one. If uninsured, proof of income is required. When you make your appointment, our patient service representatives will instruct you on the appropriate documentation to bring.

What is the COVID-19 test like?

When you call to make an appointment, you'll be asked some basic screening questions to make sure that testing is appropriate. Once you have arrived to your confirmed appointment, please remain in your vehicle while we perform an assessment and complete the test. If you walk to the clinic or take public transportation, we ask that you not enter the clinic, but wait outside the testing facility and observe social distancing until it is your turn.

What happens after my COVID-19 test?

Alivio will contact you with your results in about 3-5 days. While you wait for your results, please continue to isolate yourself from others to minimize the risk of getting other people sick. If you are negative, we ask that you continue practicing social distancing, frequent hand-washing and other measures to prevent future infection. If you are positive, we will give you more information on how to manage your illness, monitor your symptoms and protect your loved ones. If you need to speak with one of our providers, call us at 773-254-1400. If you are experiencing a health emergency, you should contact 9-1-1 immediately.

If you need to speak with someone about COVID-19 in English or Spanish, please call us at 773-254-1400. Our phone lines are available 24/7.